Crisis Research
ICM makes the
more than 60,000 records from the unique ICM Crisis Database available
to communications professionals who are analyzing crisis trends in
a specific industry, crisis category or region.
For any firm
which provides crisis management or communications consulting, the
data and graphs from the ICM Crisis Database can help expand its billable
hours with current clients and bring in additional clients for the
crisis management services the firm provides. The examples of graphs
and hair-raising headlines that follow illustrate how ICM can help
when the firm needs to reinforce the importance of--and need for--its
crisis management services.
For companies,
non-profit organizations or government agencies, the data and graphs
can help to get top managementís attention and focus their thinking
on the specific crisis vulnerabilities in their industry. The information
from the ICM Crisis Database also can provide a much more accurate
assessment of the potential financial damage from a smoldering
crisis that has not yet gone "public."
For both consultants
and communications professionals, graphs and specific examples from
the ICM Crisis Database can be the basis for a highly persuasive presentation
when budgets are being presented or provide useful intelligence for
strategic planning to prevent potential crisis situations or minimize
the damage when they cannot be avoided.
| Crisis Categories Compared
1990 – 2004 (% of total crises each year) |
| |
1990 |
2002 |
2003 |
2004 |
| Catastrophes |
5.5 |
4.0 |
4.0 |
6.0 |
| Environmental |
7.8 |
2.0 |
2.0 |
3.0 |
Class Action Lawsuits
|
2.2 |
20.0 |
1 0.0 |
1 3.0 |
| Consumer Activism |
2.8 |
2.0 |
5.0 |
5.0 |
| Defects & Recalls |
5.4 |
13.0 |
1 4.0 |
6.0 |
| Discrimination |
3.3 |
3.0 |
5.0 |
5.0 |
| Executive Dismissal |
1.3 |
1.0 |
2.0 |
2.0 |
| Financial Damages |
4.2 |
3.0 |
3.0 |
4.0 |
| Hostile Takeover |
2.6 |
1.0 |
1.0 |
1.0 |
| Labor Disputes |
10.3 |
11.0 |
9.0 |
12.0 |
| Mismanagement |
24.1 |
11.0 |
12.0 |
14.0 |
| Sexual Harassment |
.4 |
1.0 |
2.0 |
2.0 |
| Whistle Blowers |
1.1 |
1.0 |
1.0 |
1.0 |
| White Collar Crime |
20.4 |
14.0 |
17.0 |
17.0 |
| Casualty Accidents |
4.8 |
4.0 |
7.0 |
6.0 |
| Workplace Violence |
3.8 |
11.0 |
5.0 |
4.0 |
In addition to
the three Chemical industry examples above,ICM has done similar analyses
in the fast-food, hospital, metals manufacturing, computer hardware,
proprietary drug, telecommunications, airlines, marine transportation,
electronics, paper, security, hotel, and utility industries, to name
a few.
Sample
Hair-raising Headlines
AlliedSignal
begins formal takeover moves; AMP criticizes suitor's actions |
Class-action
shareholder suit targets Amgen. |
Astra USA
settles harassment suit; to pay $9.9 million |
3,000 evacuated
from mile around Maysville Ohio's chemical plant fire; river,
rail and road traffic at standstill for hours |
Chattem
Inc. recalls Bullfrog SPF 18 product because of mistake in labeling |
Row over
ousting of Cortec's CEO |
Contaminated
eye cream recall |
Fire disaster
averted Chemicals at Cargill burn; $2.6M damage |
Animosity
runs deep at Crown Central; labor strife stands out among peace
elsewhere |
Curative
Under Fire; Cited for transport, other violations by FDA |
DepoTech
fires 29 employees; President quits |
High court
says DuPont must pay fine for hiding info |
Jury awards
$760 million in workers' suit on chemicals. |
| Drug maker
suffers another scandal headache. |
| Whistle-Blower
Gets Millions In Hercules Case |
| Acne drug
may cause depression |
SEC officials
want to remove Panic as ICN chairman and file civil rights charges |
The
time may come when you will want to convince top management of the
crisis vulnerabilities in their area of business and highlight the
crisis management services you can provide, or recommend what actions
need to be taken. ICM can help you drive your points home with the
same kinds of crisis trend graphs and hair-raising headlines that
follow, but from any industry you designate.
Development of
the data, hair-raising headlines and crisis trend graphs takes three
work-days.
Call for price information. Click
here for ordering details. |
