Our Staff
Deborah
L. Hileman
Senior Consultant, Institute for Crisis Management
Ms.
Hileman is an award winning professional experienced at successfully
directing internal/external communications, media relations/crisis
PR, and marketing programs and principal architect of comprehensive
programs tackling common business issues, including M&A,
restructuring, bankruptcy, and organizational change.
Ms. Hileman
worked with a series of clients and former clients of ICM and
became a Senior Consultant in 2003.
Deborah
is adept at reinventing corporate image, managing the media,
and developing organizational culture. She has experience in
the public and private sector and in manufacturing, healthcare,
insurance, media and higher education.
- Grew
sales $5M by creating new marketing materials for major industrial
manufacturer
- Led efforts
to successfully retain 95% of personnel during $5B merger
and restructuring
- Reduced
employee turnover 25% for major healthcare provider, saving
$5M
- Saved
$250K in production and labor costs for insurance company
Area of
Expertise
- Change Management
- Agency & Vendor Management
- Employee & Benefits Communication
- Crisis Communication
- Media Relations & PR Strategy
- Strategic Planning
- B2B & Consumer Marketing
- Web Management; Multi-Media Production
- Financial Communication
- Corporate Branding/Image
- Meeting & Trade Show Management
- Print Production
- Sales Collateral, Retail Packaging, Advertising
Deborah is former Vice-President, Corporate Communications,
Sun Healthcare Group, Inc, and former Vice-President, Communications
Holy Cross Health System Corp. She served as Marketing Communications
Manager for RACO, Inc, a division of $1.6-Billion Hubbell, Inc.
She is active in the International Association of Business
Communicators and the Public Relations Society of America. |
