MEMO TO: Management
FROM: Larry Smith, Institute for Crisis Management
DATE: March 23, 2011
RE: Executive Leadership Expert Joins ICM
The Institute for Crisis Managment is significantly expanding its expertise and services with the addition of one of the country's leading experts on crisis leadership.
Erika Hayes James, Ph.D., has joined the ICM crisis management team, bringing her talents as an impassioned speaker, teacher, and business leadership consultant to our crisis communication planning, training, and consulting company.
ICM President Larry L. Smith has worked with Dr. James since 2003, when he was named a Batten Fellow at the Darden School of Business, University of Virginia where she is currently a Professor of Business Administration. During his fellowship James and Smith hosted an international conference on crisis leadership and co-edited a book published by Darden Business Publishing – An executive briefing on crisis leadership
Dr. James offers crisis workshops to develop leadership capability which includes building trust in your organization or with external stakeholders, and decision making under pressure, and similar issues.
She is available for half-day, full day and two-day stand-alone workshops on crisis leadership.
“James brings so much knowledge and experience to the Institute for Crisis Management,” says Smith, “and her expertise will be so valuable to executives who must learn to lead their organizations through crisis and the aftermath of unexpected business disruptions.”
Smith added, “We maintain that at least two-thirds of all business crises are preventable, and Erika’s work with our clients will help make that a reality.” Her new book, Leading under pressure: From surviving to thriving before, during and after a crisis, released in August 2010 and co-authored with Ross School of Business, University of Michigan Professor Lynn Perry Wooten, Ph.D., reflects her career research on this topic. In the book James explores the leadership skills all managers need to lead organizations throughout the life of a business crisis and create opportunity for positive change following a crisis.
The book captures James’ experience in developing managers and executives in the following areas:
- Decision-making under pressure
- Managing, learning from, and seizing opportunity from crisis
- Managing the change process aftera crisis
- Managing class-action discrimination lawsuits
- Building and re-building trust in the workplace
In her new Darden School of Business Executive Education program, Women Emerging in Leadership, James helps organizations excel by dedicating her leadership training to developing women into highly effective, visionary leaders. She is highly sought after by Fortune 500 companies and national industry conferences to speak and consult on leadership development for this in-demand topic.
ICM President Smith says the addition of James and her experience, knowledge and skills will allow the company to add custom crisis leadership development programs for clients in addition to the 22-years of ICM crisis communication planning, training and consulting.
In addition to the Darden Business School at the University of Virginia, James has served on the faculty at the business schools of Emory and Tulane University, and was recently a visiting associate professor at Harvard Business School. She lives with her husband and two children in Charlottesville, VA.
To learn more about Dr. Erika James and her current work, read her published research articles, and view video clips, visit http://www.erikahayesjames.com.
Institute for Crisis Management
455 S. Fourth St., Suite 1490
Louisville, Kentucky 40202
1-888-708-8351
1-502-587-0327 Fax 1-502-587-0329
www.crisisconsultant.com |
