ICM Order form

ORDER FORM

Standard Crisis Communications Services and Products	Price	Quantity	Total $
CRISIS COMMUNICATIONS CONSULTING To minimize the business disruption and financial impact of business crisis events. ICM Consulting services also include crisis communication plans, workshops and post-crisis debriefings	Quotation based on your specific needs		Call 502-587-0327 or Email for Quote
BEFORE CRISIS HITS: BUILDING A STRATEGIC CRISIS PLAN by Larry Smith and Dr. Dan Millar. A crisis communication management book for higher ed administrators	$35		$
CRISIS RESEARCH using the ICM Crisis Database and customized searches by ICM's research librarian to produce crisis trend graphs and relevant crisis headlines for specific industries	$300-$580		Call 502-587-0327 or Email for Quote
ICM CERTIFICATION COURSE ICM's intensive two-day seminar on crisis management and communications	$995 per person		Contact Yvonne Smith to register
CRISIS SPOKESPERSON TRAINING A one-day course to prepare spokespersons for dealing with the media in a crisis. Presented in scheduled workshops or on a customized basis.	ICM Workshop: $775 per person	Customized Training: fee based on number of participants	Contact Yvonne Smith to register or for more information
AN EXECUTIVE BRIEFING ON CRISIS LEADERSHIP Published by the Darden Graduate School of Business Batten Institute. The book includes a CD of interviews with experts on crisis management and leadership from around the world. Co-authored by Larry Smith and Erika James, Ph.D.	$30		$
*CRISIS MANAGEMENT AND COMMUNICATION* The 200-page crisis manual by Larry Smith and Dr. Dan Millar	$210		$
Total $			$

Note: Shipping and handling is a minimum of $8 per order and all purchases are in U.S. dollars.
Your order will be processed when payment is received. Special prices will be quoted by ICM for customizing its
crisis materials with the client's logo, etc. and for providing specific products in quantity.

Full Name:	Title:

Shipping Address:	Organization:

City:	State/Province:	ZIP/Postal Code:

Phone:	Fax:

Email:

Payment Due:$

Special Instructions:

We have these payment options:

1. Submit Order and send payment or Purchase Order to the address listed above.

Check/P.O. No.

2. Print this order form and mail with payment to:

Institute for Crisis Management
455 S. Fourth Street, Suite 1490
Louisville, KY 40202, USA

Signature:	____________________
Check #:	____________________

3. Call ICM at (502) 587-0327 to arrange an inter-bank funds transfer.

The Institute for Crisis Management is in the Eastern Time-zone of the U.S. and is open from 0900 to 1800 Monday through Friday.

ICM
455 S. Fourth Street, Suite 1490
Louisville, KY 40202, USA
Phone: 502-587-0327
Fax: 502-587-0329

Available 24 hours/day,
7 days/week.