Publications & Research

ICM Annual Crisis Reports

ICM Crisis Reports

Industry crisis trends and analysis

ICM Memos to Management

Prepare Your Company For A Bird Flu Pandemic

Books

Crisis Management Guidebook 2006 Edition

Ongoing Crisis Communication: Planning, Managing, and Responding

SAGE Series in Public Relations

by W. Timothy Coombs

Responding to Crisis: A Rhetorical Approach To Crisis Communication

LEA's Communication Series

Editor: Dan Pyle Millar

Crisis Leadership: An Executive Briefing

James, Dr. Erika and Smith, Larry

Darden Business Publishing, UVA 2005

The Crisis Counselor

Caponigro, Jeffrey
McGraw-Hill 2003

Crisis Leadership: Planning for the Unthinkable

Mitroff, Dr. Ian I.
Wiley Text Books 2003

Crisis Management and Communication: How to Gain and Maintain Control

Smith, Larry L. and Millar, Dr. Dan P.
International Association of Business Communicators 2002

Before Crisis Hits: Building a Strategic Crisis Plan for Colleges

Smith, Larry L. and Millar, Dr. Dan P.
Community College Press, AACC 2002

Crisis Management: Planning for the Inevitable

Fink, Steven
iUniverse, Inc. 2002

The Small Business Owner’s Guide to a Good Night’s Sleep

Traverso, Debra Koontz
Bloomberg Press 2001

Crisis Communications in Healthcare: A Delicate Balance

Pines, Wayne L. and Wyatt, Lisa M. and Smith, Larry L.
Washington Business Information, Inc. 2001

You’d Better Have a Hose if You Want to Put Out the Fire

Henry, Rene A.
Gollywobbler Productions 2000

Harvard Business Review on Crisis Management

Various
Harvard Business School Press 2000

When You Are The Headline

Irvine, Robert
Institute for Crisis Management

Crisis Management & Communication: How to Gain and Maintain Control (Revised)

IABC Strategic Communicator Series
by: Larry L. Smith
Dan P. Millar, Ph.D.

 

Research Papers

Multiplying The Effects:
Factors influencing Media Coverage of Business Crises

Presented at the 6th Annual Conference on Crisis Management
August 7, 1997, Las Vegas, NV

Debunking the Stereotypes of Crisis Management:
The Nature of Business Crises in the 1990's

Presented at the 5th Annual Conference on Crisis Management
August 8, 1996, Las Vegas, NV

Articles

Y2K Business Impact Assessment and Implications

An Analysis of Government Documents, News Reports and other Information on Potential Y2K Business Disruptions

 

Bibliography

Crisis Management and Communications